Co-Design means that we recognize
that many stakeholders and perspectives needs to be engaged to drive
successful innovation. Over the years we have developed an approach for
doing this.
For an overview of the approach
see:
Using Cartoons to Engage Stakeholders in Innovation and Design of IT
Artefacts.
Theoretically Co-Design builds on
in a tradition of research developing American pragmatism with social
constructivist ideas. Some recognized researchers are: West Churchman,
Russel Ackoff, Ian Mitroff, Peter Checkland and Peter Senge. In Sweden
development of innovative management tools such as the balanced
scorecards by Olve and customer oriented management models by Wikström
are in this tradition.
These ideas have been applied to involve IT in innovative business
development. In particular Forsgren have been an active researcher in
this field and also a co-worker to Churchman, Ackoff and Mitroff .
In our research we have applied and developed business with a co-design
approach in a great number of cases.
That includes Volvo on the next generation sale support system, which
led to the establishment of a R/D cluster, MIT-2000, between Volvo, Ikea
and Pharmacia Biotech.
The MIT-2000 cluster generated pilot examples as well as good
experiences and models on how to run innovative R/D clusters with IT as
an integrated part of business.
The results stimulated consultancy work at Unusual Systems and other
companies. In particular Albinsson have been leading several innovation
processes in major industry along these principles. The MIT-2000
approach was used to invent the SEB Internet Bank concept in 1995, and
in the development of Telia Broadband Services in 1999. It has further
been applied in innovation work at for instance Trygghansa,
Apoteksbolaget, Spar livs, SAS, Sydkraft/Eon, and Volvo Germany. It also
stimulated work in EU-R/D clusters Infosond and Avanti. |